Emergency Claim Numbers
24 Hour/Direct Claim Reporting
For claims covered by the following insurance companies, please call the appropriate toll free number direct and then call Alliance Insurance Agency Services, Inc. at the earliest opportunity during regular business hours.
Metairie Office
Phone: (504) 831-2196
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Johnson & Johnson, Inc CMGA
Johnson & Johnson, Inc CMGA
800-487-7565
claims@jjins.com
Kemper Specialty Auto
Kemper Specialty Auto
866-536-7376
Liberty Mutual Surety
Liberty Mutual – Commercial
844-325-2467
Liberty Mutual – Personal
800-522-7152
Lighthouse (New Portal)
Lighthouse Excaliber
Lighthouse Flood
888-544-4885
www.lighthouse.insurance
csc@bankersinsurance.com
Louisiana Citizens Fair Plan
888-568-6455 option 3
LWCC
Louisiana Workers’ Compensation Corporation
800-395-0303
onlineclaims@lwcc.com
Maison Insurance
Maison Insurance Company
844-962-4766 option 1
Maison FedNat
800-293-2532
Maison Flood
855-204-4174
National General
National General Auto
877-468-3466
National General Flood
888-598-0296
National General Home
888-325-1190
Neptune Flood
Neptune Flood
727-202-4815
support@neptuneflood.com
NFIP Direct
NFIP Direct
800-767-4341
Occidental Flood
800-759-8656
NFSClaims@nationalfloodservices.com
Ocean Harbor
Ocean Harbor
855-585-0500
claims@oceanharbor-ins.com
Orchid Insurance
Orchid – QBE
866-370-6505 ext 606
claims@orchidinsurance.com
Progressive Auto Insurance Company
800-274-4499
PURE
PURE (Secure platform)
888-813-7873
claims@pureinsurance.com
PURE Flood
800-759-8656
FloodClaims@pureinsurance.com
Republic Group, The
800-344-2275
Dallas.Claims@RepublicGroup.com
RLI
RLI
800-444-0406
RPS First Premium
RPS First Premium
844-777-8323
RPS_Claims@RPSins.com
Safeco Insurance
800-332-3226
SafePoint Insurance
SafePoint Insurance
855-252-4615
safepointins.com/claims/report-a-claim/
SageSure
SageSure Insurance
866-311-7243
claims@fednat.com
eclaims@iatinsurance.com (OCC & Service)
Scottsdale Insurance
Scottsdale Insurance
800-423-7675
Selective Flood
Selective Flood
877-348-0552
Service Insurance Co.
Service Insurance Co.
800-780-8423
Southern Fidelity Insurance Company
866-722-4995
claims@southernfidelityins.com
Southern Fidelity Flood
866-759-8656
NFSClaims@nationalfloodservices.com
Southern General Agency
Contact Our Office
504-831-2196
Specialty Risk
Specialty Risk
318-683-6236
Spinnaker Insurance
Spinnaker Insurance
888-796-6571 option 3
State National Fire Ins Co
State National Fire Ins Co
888-796-6571 option 3
Travelers Insurance
800-252-4633
Travelers Flood
800-423-4403 option 3
reportfloodclaim@assurant.com
UIG
UIG
800-385-9978
United Marine Underwriters
United Marine Underwriters
800-477-7140
UPC Insurance Co
UPC Insurance Co – Home
888-256-3378
UPC Insurance Co – Flood
800-759-8656
NFSClaims@nationalfloodservices.com
US Assure – Builders Risk
US Assure – Builders Risk
800-987-3373
USG Insurance
Contact Our Office
504-831-2196
Vault Insurance
Vault Insurance
844-388-5677
claimsfnol@vault.insurance
Weston Specialty Insurance
Weston Specialty Insurance
877-505-3040
claims@weston-ins.com
Winchester General Agency
Winchester General Agency
claims@winchesterga.com
Wright Flood
Wright Flood
800-725-9472
Text claim to 727-777-7066
Zurich North America
Business, Auto, General Liability, Property & Workers Comp
800-987-3373
Zurich Builder’s Risk
800-987-3373
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