Emergency
Claim
Numbers

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Claims Information

For Emergency Claim Numbers
and 24 Hour/Direct Claim Reporting
CLICK HERE

Printable Loss Forms

Automobile Loss Notice

Property Loss Notice

General Liability Loss Notice

Workers Compensation
First Report of Injury or Illness

   At  Alliance Insurance Agency Services, Inc, we're ready to help you get your claim settled quickly and fairly. When you have a claim, you should first protect life and property and take any steps you can to prevent further damage, then call Alliance Insurance Agency Services, Inc. at:

Metairie Office: 
Phone: (504) 831-2196
Covington Office: Phone (985) 273-3150

Important Instructions

   After business hours, on weekends or holidays, you can call the insurance company directly if they have a 24 hour claim center. Click here for a list of 24 hour numbers. If you call the insurance company directly, make sure you call Alliance Insurance Agency Services, Inc. the next business day. Once a  claim is reported to an insurance company, you should hear from an adjuster within 1 or 2 business days.

  When you call
Alliance Insurance Agency Services, Inc. or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing.

  • The location of the accident.
  • A description of the events leading to the accident.
  • The names and addresses of any injured persons.
  • Descriptions of any injuries.
  • If medical treatment was provided, at what hospital?
  • If there was property damage, the name and address of the property owner.
  • The estimated cost of repairs.
  • The names and addresses of any witnesses.
  • The police report (for auto accidents).


Automobile Accidents
When you have an automobile claim, it must be reported to the police. If the car is not driveable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.

Burglary or Vandalism Loss - No burglary or vandalism claim can be paid without a police report or police report item number.

Property Loss - You should take steps to ensure the safety of life and property and prevent further damage. Beyond that, don't try and deal with the damage yourself, or it could make your claim difficult to process.

Water Damage - Call a service specializing in water damage to carpets and padding. Many people remove the carpets and padding immediately, but the carpet frequently can be saved if removed by an experienced professional.

Fire Damage - Do not try and clean up the smoke damage after a grease fire. Many people do more damage to the walls cleaning up than the fire does.

Broken Pipes - Call a plumber to determine the location and cause of the damage.
 

Emergency Claim Numbers
and 24 Hour/Direct Claim Reporting

   For claims covered by the following insurance companies, please call the appropriate toll free number direct and then call Alliance Insurance Agency Services, Inc. at the earliest opportunity during regular business hours.

Metairie Office:  Phone: (504) 831-2196
Covington Office: Phone (985) 273-3150

AAA Insurance
866-222-2378

314-523-6985
- Fax

Access Home Insurance

Access Home Insurance
888-671-2442

American Banker's Flood

American Banker's Flood
800-245-1505

800-224-4170
- Fax

American Bankers Insurance Company
877-459-6075

Americas Insurance Company
800-742-3109

American Strategic Insurance
866-274-5677
866-274-3299
- Fax
claims@americanstrategic.com

Audubon Ins. Company
800-274-9830

Bankers Insurance Group
800-765-9700
www.bankersinsurance.com

Bass Underwriters

Bass Underwriters
888-422-7715

Burns & Wilcox

Burns & Wilcox
800-442-8621

Capital Preferred

Capital Preferred Home
888-388-2742
850-521-3077 - Fax

Centauri

Centauri
866-215-7574

Chartis Insurance Company
888-760-9195

Chubb Insurance
800-252-4670
800-300-2538
- Fax
Workers Compensation
800-699-9916
800-884-3946
- Fax

Encompass Insurance Company
Regular Claims
800-588-7400
Catastrophe Claims
800-340-3016

Family Security Insurance

Family Security Insurance
866-298-2250

First Premium Group
888-741-0088

Foremost Insurance Group
800-274-7865

Forest Insurance Facilities

Forest Insurance Facilities
504-831-8040

GeoVera Insurance
Regular Claims
800-631-6478
Catastrophe Claims
877-448-5806

Gresham Insurance

Gresham and Assoc. Insurance
800-241-5677

Hull and Company
800-993-6499

Imperial Fire & Casualty
Flood -
877-254-6819
206-436-3920
- Fax
Homeowners -
800-960-7777
337-942-5697
- Fax

Kemper Specialty

Kemper Specialty
888-253-7834
887-444-8282
- Fax

Lane & Associates

Lane & Associates
800-899-1466

Lexington Homeowners

Lexington Homeowners
800-931-9546
334-271-3091
- Fax

Lighthouse Property Insurance
877-852-0606
888-456-9163
- Fax

Fair Plan
877-815-5005

LWCC
Louisiana Workers' Compensation Corporation
800-267-2410

Maison Insurance

Maison Insurance
877-864-4934

Mercury Underwriters

Mercury Underwriters
504-834-1666

Metropolitan Property & Casualty
800-854-6011

National Flood Ins. Program
800-767-4341

National General Assurance Co.

National General Assurance Co.
877-325-7727
877-849-9022
- Fax
Service@NGIC.com

National Security Underwriters

National Security Underwriters
866-295-8041

N-Surance Outlets

N-Surance Outlets
800-366-1450

Occidental Fire & Casualty
(Home and Flood)
800-780-8423 - Home
800-759-8656 - Flood
866-528-3252 - Fax
claims@floodpro.net

Orchid – QBE

Orchid – QBE
866-370-6505
888-396-3965
- Fax
claims@orchidinsurance.com

Progressive Auto Insurance Company
800-274-4499

Republic Group, The
800-451-0286
888-224-5874
- Fax
Dallas.claims@RepublicGroup.com
Workers Compensation
800-913-8698

Safeco Insurance
800-332-3226
877-344-5107
- Fax

SageSure

SageSure Insurance Managers
877-304-4785

Southern Fidelity Insurance Company
866-722-4995
850-521-3081
- Fax

Stillwater Insurance

Stillwater Insurance
800-220-1351
800-491-7683
- Fax
claims@stillwaterinsurance.com

Travelers Insurance
Personal, Home & Auto
800-252-4633
Commercial
800-842-2522
www.travelers.com

Travelers Flood
800-759-8656
866-528-3252
- Fax
Claims@Floodpro.net

Travelers Boat/Yacht
800-772-4482

USAgencies Company
866-928-9551

Wright Flood

Wright Flood
800-725-9472
877-270-4329
- Fax
www.wrightflood.com

Zurich North America
Business, Auto, General Liability, Property & Workers Comp
800-987-3373

Zurich Builder's Risk
800-987-3373

Alliance Insurance is a member of these better business organizations.

Alliance Insurance Agency Services, Inc.

In Metairie
4444 York Street
Suite 100
Metairie, Louisiana  70001
 
Phone: (504) 831-2196
Fax: (504) 837-3389

 

In Covington
201 Holiday Blvd
Suite 410
Covington, Louisiana 70433
 
Phone: (985) 273-3150
Fax:(985) 400-5396

 

Serving the Greater New Orleans Area since 1988

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